FAQ

Questions worth a straight answer.

Using Sarah

How do I sign up?

Send Sarah a message — on WhatsApp — from the get started page. She sets you up right in the conversation and sends you a link to connect your email and calendar. There is no form to fill in. The iPhone app is in App Store review and will be another way in.

What does Sarah actually read?

The mailboxes and calendars you connect, and nothing else. She reads mail to write your briefing and to answer what you ask her. She does not send mail on your behalf unless you ask her to.

Where can I talk to her?

On iMessage, on WhatsApp, or in the Sarah app — whichever you already use. It is the same assistant with the same memory everywhere.

Can she watch my inbox during the day?

Yes. Tell her how often to check — every 30 minutes, hourly during business hours, weekdays or every day — and she messages you when something needs your attention. Change it any time by asking her.

What other tools can she connect to?

Follow Up Boss, HubSpot, Dropbox, Calendly, Zoom, Slack, Mailchimp, Notion, Asana, Trello and QuickBooks to start, with more on the way. CMAs and Florida title quotes and seller net sheets are coming soon.

Can I connect more than one email account?

Yes, and most agents should. Connect as many Google and Microsoft accounts as you work out of; Sarah reads across all of them and gives you one briefing.

What if I do not want a morning briefing?

Tell her. Nothing is scheduled that you did not ask for, and you can change or pause the time whenever you like — just ask.

Is there an app?

The iPhone app is in App Store review. Until it is out, iMessage and WhatsApp do everything, and your account, connected mailboxes and integrations are managed on the web.

Privacy and security

Is my email used to train an AI model?

No. Your mail is not used to train models, not pooled with other customers, and not sold or shared for advertising. Sarah's use of Google user data follows the Google API Services User Data Policy, including the Limited Use requirements.

Can another customer's assistant see my mail?

No. Every customer gets their own assistant with its own memory and its own storage. There is no shared pool to leak from.

Who at Meet Sarah can read my email?

Nobody, in the ordinary course of business. Access to production data is limited to what is needed to fix a specific problem you have reported.

How do I disconnect an account?

From your account page, any time. You can also revoke access directly at Google or Microsoft — the connection stops working immediately either way.

Billing

How much is it?

$20 a month after a 14-day free trial — 30 days if another agent referred you. See pricing.

How does the referral credit work?

Every customer gets a referral link. When someone you referred becomes a paying customer, you get a $20 credit — one month free — and so do they, applied after their first paid month. There is no cap on referrals.

Do I need a card to try it?

Yes. We place a $1 authorization to confirm the card and then release it. If you do not cancel before your trial ends, your card is charged $20 for the first month.

How do I cancel?

One click on your account page. You keep Sarah through the end of the period you already paid for.

Still wondering something?

Write to hello@meetsarah.io and a person will answer.

Message Sarah