FAQ

Questions worth a straight answer.

Using Sarah

What does Sarah actually read?

The mailboxes and calendars you connect, and nothing else. She reads mail to write your briefing and to answer what you ask her. She does not send mail on your behalf unless you ask her to.

Do I have to use WhatsApp?

No. WhatsApp is entirely optional — signup completes without it and the app plus email are the full product. If you want her on WhatsApp, you opt in during signup and can change your mind later.

Can I connect more than one email account?

Yes, and most agents should. Connect as many Google and Microsoft accounts as you work out of; Sarah reads across all of them and gives you one briefing.

What if I do not want a morning briefing?

Skip the question at signup. Nothing is scheduled and nothing is sent. You can turn one on later from settings, and change or pause the time whenever.

Is there an app?

Yes, for iPhone. Everything also works in a browser, and billing lives on the web.

Privacy and security

Is my email used to train an AI model?

No. Your mail is not used to train models, not pooled with other customers, and not sold or shared for advertising. Sarah's use of Google user data follows the Google API Services User Data Policy, including the Limited Use requirements.

Can another customer's assistant see my mail?

No. Every customer gets their own assistant with its own memory and its own storage. There is no shared pool to leak from.

Who at Meet Sarah can read my email?

Nobody, in the ordinary course of business. Access to production data is limited to what is needed to fix a specific problem you have reported.

How do I disconnect an account?

From your account page, any time. You can also revoke access directly at Google or Microsoft — the connection stops working immediately either way.

Billing

How much is it?

$20 a month. Fourteen days free to start, thirty if another agent referred you. See pricing.

How does the referral credit work?

Every customer gets a referral link. When someone you referred becomes a paying customer, you each get one month free as account credit.

Do I need a card to try it?

No. We ask when the trial ends.

How do I cancel?

One click on your account page. You keep Sarah through the end of the period you already paid for.

Still wondering something?

Write to support@meetsarah.io and a person will answer.

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